Privacy Policy
Last updated: February 2025
At Workbook Heroes, we take your privacy seriously — especially when it comes to children. This policy explains what information we collect, how we use it, and your rights.
Our Commitment to Children's Privacy
Workbook Heroes is fully compliant with the Children's Online Privacy Protection Act (COPPA). We are committed to protecting the privacy of children under 13 and take extra precautions with any information related to minors.
Information We Collect
When you create a workbook, we collect:
- Child's first name — Used to personalize the workbook content
- Child's age and grade level — Used to ensure age-appropriate content
- Interests and preferences — Used to customize activities and themes
- Parent/guardian email — Used for order confirmation and delivery
- Shipping address — Only for printed workbook orders
- Payment information — Processed securely through Stripe; we never store card details
How We Use Your Information
We use the information we collect to:
- Generate personalized workbook content
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our products and services
What We DON'T Do
- We never sell your personal information to third parties
- We never use your child's information for advertising
- We never train AI models on your data
- We never share data beyond what's needed to fulfill your order
Data Storage & Security
We use industry-standard security measures to protect your information. All data is encrypted in transit and at rest. Payment processing is handled by Stripe, a PCI-compliant payment processor.
Personal information is retained only as long as necessary to fulfill your order and comply with legal obligations. You can request deletion of your data at any time.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- File a complaint with relevant authorities
Cookies & Tracking
We use essential cookies to make our website work properly. We also use analytics cookies to understand how visitors use our site, which helps us improve. You can disable cookies in your browser settings.
Third-Party Services
We work with trusted partners to provide our services:
- Stripe — Payment processing
- Shipping carriers — Order delivery (only receive shipping addresses)
- Cloud hosting — Secure data storage
Each partner is bound by strict data protection agreements.
Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of any significant changes by email or through a notice on our website.
Contact Us
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: workbookheros@gmail.com